Daitsu Multi-Hybrid · 3-pipe heat pump · Mallorca

One unit cools your home, heats it and gives you hot water

We're Joaquín and Juan. We've been fitting heat pumps across Mallorca together since 1998. When the case allows it, we fit the Daitsu Multi-Hybrid system (the one we informally call "3-pipe heat pump"): a heat pump with heat recovery that cools your home in summer, heats it in winter and produces your domestic hot water all year — and in summer the DHW comes out at no extra electrical cost, as a by-product of the air conditioning. COP up to 4.24 per the official Daitsu technical sheet.

RITE-certified company · Premium brands · Service in English, Spanish and German

  • Cooling in summer
  • Heating in winter
  • DHW at no extra cost
  • Joaquín & Juan, installers since 1998
Air-conditioned living room with open kitchen, a finished home with our installation in Mallorca
Daitsu Multi-Hybrid · COP up to 4.24 CTE READY · Smart Grid (PV-ready) Manufacturer warranty under Eurofred's current terms Joaquín & Juan, installers since 1998

The technical trick of the third pipe

Why three pipes and not two — plain English

A conventional 2-pipe heat pump does one thing at a time: either cools your home, or heats it, or heats the DHW. When DHW is demanded while cooling, it has to stop the refrigeration cycle, switch the cycle valve and start the DHW production from scratch — burning more electricity.

The Daitsu Multi-Hybrid is a heat pump with heat recovery. It's a hybrid air-to-water + air-to-air system: a single AOHD outdoor unit feeds at the same time —

  • the hydraulic module (Hidrobox or Aquabox AIHD), which handles the water side: DHW in the Aquatank cylinder, underfloor heating or Jaga low-temperature radiators, and
  • the direct-expansion indoor units — wall, cassette, ducted, floor or ceiling — which handle the air side, behaving as a variable-refrigerant-flow system with heat recovery room by room.

The trick is the heat recovery: while cooling your home in summer, the extracted heat is diverted to the DHW tank instead of being dumped outside through the outdoor fan. Result:

  1. It extracts heat from inside your home (that's what any AC unit does).
  2. It recovers that heat and sends it via the hydraulic module to the DHW tank.
  3. It heats your DHW at no extra electrical cost, because that heat is already being extracted from the house. Per the official Daitsu technical sheet, the system COP reaches up to 4.24 (AOHD 40 model, 12 kW; AOHD 45 and 54 reach 4.02 and 3.96 respectively). A performance very hard to match in conventional domestic HVAC, because you're reusing the same electrical energy twice.

In winter it works as a standard heat pump: extracts heat from the outdoor air and warms your home at very low electrical consumption. According to the official Daitsu datasheet it operates from -15 °C to +24 °C in heating, from -5 °C to +50 °C in cooling and from -15 °C to +43 °C when producing domestic hot water, with working temperatures of 55 °C for hot water and 52 °C for underfloor heating. It's CTE READY (compliant with the Spanish Building Code) and Smart Grid-ready, integrating naturally with your solar panels to push efficiency even further.

The complete system we fit

The official Daitsu Multi-Hybrid pieces

AOHD outdoor unit

Full DC Inverter technology with real-time PID control. Models AOHD 40 (12 kW), 45 (14 kW) and 54 (16 kW). COP up to 4.24.

Aquabox / Hidrobox + Aquatank

The hydraulic module (water side): DHW, underfloor heating or radiators. Aquatank cylinder up to 300 litres with high-density insulation that holds the heat for days.

Direct-expansion indoor units

The air side: wall, cassette, ducted, floor or ceiling units. Variable refrigerant flow with heat recovery. One outdoor unit feeds multiple indoor units with per-room control.

Jaga low-temperature radiators

Low-H2O emitters working at 35-40 °C. Ultra-quiet microfans that warm the room quickly with very low electrical draw.

CTE READY · Smart Grid (integrates with solar PV and thermal) · Wi-Fi via the EWPE Smart app · Modbus control for home automation · Outdoor range: -15 to +24 °C heating, -5 to +50 °C cooling, -15 to +43 °C hot water.

What you get

Lower bills, better comfort, fully legalised

  • A single unit replaces the boiler, the water tank and the air conditioning. Less kit, less maintenance, less to go wrong.
  • Lower bills: for every kWh of electricity, around 3.7 kWh of heat on average over the season (SCOP 3.72, official Daitsu 2024-25 catalogue); how much your bill drops depends on what you have today, and we work it out from your bills. In summer, DHW is essentially free as a by-product of cooling.
  • Stable comfort: underfloor heating or Jaga radiators give an even, quiet temperature. None of the boiler bangs of old.
  • RITE legalisation: we hand over the certificate and technical report. Required for grants and mandatory from 5 kW of thermal output (RITE arts. 15.1 and 24).
  • Applicable grant: FACTOR 2026 covers heat pumps up to 70% of eligible cost for individuals resident in the Balearics, calculated on at most €1,000 per kW of heating output (€1,450 if the heat distribution is also new) and capped at €25,000 per installation, subject to eligibility, application order and available funds.

If you combine it with solar panels, the electricity that the heat pump uses comes from the sun — and the final bill in many of the homes we fit in Mallorca comes close to zero.

FAQ

What people ask us

What makes the Daitsu Multi-Hybrid (3-pipe) different?

It's an air-to-water + air-to-air heat pump with heat recovery. A single AOHD outdoor unit feeds at the same time the hydraulic module (Hidrobox / Aquabox AIHD, water side: DHW in Aquatank, underfloor, Jaga) and the direct-expansion indoor units (air side: wall, cassette, ducted, floor or ceiling) operating with variable refrigerant flow. The third circuit diverts the heat extracted in cooling to the DHW tank — so in summer the hot water comes out at no extra electrical cost. Per the official Daitsu technical sheet the COP reaches up to 4.24 (AOHD 40 model, 12 kW).

Is it noisy? Does it need major work?

The outdoor unit's noise level is low (similar to a modern split). In most cases no major building work is needed: old emitters get swapped for Jaga low-temperature ones and the air side is solved with ducts or VRF indoor units.

How much does a typical installation cost?

Depends on the size of the home, the emitters and whether the tank needs replacing. We give you a fixed price in writing from your photos and details.

Are there grants?

Yes. The Balearic Government's FACTOR 2026 call covers heat pumps up to 70% of eligible cost for individuals resident in the Balearics, calculated on at most €1,000 per kW of heating output (€1,450 if the heat distribution is also new) and capped at €25,000 per installation, in application order and while funds remain. JSL Mallorca prepares the technical documents and application; the authority checks eligibility and decides the award. Palma's IBI rebate is for solar energy and is not automatically available for a heat pump.

Who comes to the installation, Joaquín or Juan?

We both do. We're partners since 1998, Joaquín and Juan, running a RITE-certified installation company, and we do everything ourselves. No subcontractors.

What warranty?

Manufacturer warranty through Eurofred (Daitsu official distributor), under Eurofred's current terms. 3-year legal warranty on the installation (Spanish consumer law, arts. 115 quater and 120 TRLGDCU). Annual maintenance recommended to preserve warranty and optimal performance.

Want to see if the Daitsu 3-pipe fits your home?

Site survey and a fixed-price written quote.